Patient experiences matter. Why should the healthcare industry pay attention and how to get it right?
The global healthcare industry is rapidly shifting into one where patients and their families take a more active role regarding the choices that are being made. The expectations that patients have about their healthcare journey have changed wildly over the past few years, with patients having an increased luxury of choice. Along with the fact, […]
Effective Management of Patient Journey is Crucial. Find out why?
The word ‘Patient journey’ indicates a patient’s understanding and experience throughout an event of supervision, commencing at acknowledgment and climaxing with clinic combustion. The refreshed emphasis on patient knowledge stems from accumulating tendencies in diagnosis consumerization and value-added care ambitions in recent years. To remain active, providers of patient journey mapping healthcare have commenced to […]